Overview

Front Desk Representative

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with AmericInn, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
  • Welcome and serve guests in person and over the phone everyday.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals

To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. The hours of this positions are 3pm – 11pm and 11pm – 7 am.

Disclaimer: I acknowledge that I am applying for employment with an independently owned and operated AmericInn franchisee, a separate company and employer from AmericInn and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and AmericInn does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated AmericInn franchisee.
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