The Operations Manager must be well acquainted with all operations and management issues and capable of taking over full responsibilities when the owner is away i.e. sick days, holidays or for second winter shifts during winter storms if applicable.
This person will fill the role of Production Manager/Team Leader if required while continuing supporting maximum efficiency and safety while determining the manpower, equipment and supply requirements for optimal customer service.
Proactive basis in customer relations including mitigating damages and liability issues is a must.
Ensuring all employees receive the required education and training to perform their jobs duties and further their career development.
Securing and maintaining appropriate telecommunications systems and devices while maintaining a clean and well stocked office and shop.
Performing all accountability and reporting functions on a routine and timely basis as per the requirement of the owner.