Overview

The District Manager is responsible for the achievement of the Sales, Controllable Income, Customer Satisfaction, Associate Retention and Objectives for the stores within their District/Region. In addition, building a strong productive organization through selective recruitment, training, and ongoing development.

Company Overview

Job Responsibilities

  • Meets or exceeds our performance standards for quality and speed of service to our customers resulting in acceptable levels of customer service excellence index
  • Oversees District expenditure to ensure compliance with organizational objectives requirements
  • Ensures continuous implementation, enforcement, and compliance with our policies and procedures and related safety requirements
  • Provides leadership to facilitate operational and organizational improvements and working relationships
  • Delegates authority and ownership of responsibilities as appropriate and follows up to ensure completion
  • Builds, develops, and manages a strong organization of managers and Associates to provide outstanding customer service, Associate relations and achieve Our business objectives
  • Other Duties as assigned

Qualifications

  • College degree (Associate or Bachelor’s) preferred
  • 5-7 years of multi-unit Retail Management (Auto and Tire retail preferred) with a proven track record of success in sales, customer service and expense control.
  • Knowledge of tires and related mechanical services preferred
  • Demonstrated leadership, motivational, time management and organizational development skills
  • Exceptional retail customer service orientation and selling skills
  • Strong mathematical, analytical, and computer skills necessary to budget, forecast, and evaluate sales and profit performance
  • Strong telephone, verbal, and written communication skills
  • Ability to work well under pressure and handle multiple tasks
  • Flexible work schedule to include nights and weekends
  • Valid in-state motor vehicle license

Benefits

Job Segment: District Manager, Manager, Management

Disclaimer: I acknowledge that I am applying for employment with an independently owned and operated Big O Tires franchisee, a separate company and employer from Big O Tires, LLC and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Big O Tires, LLC does not accept or review applications. Any questions about my application or the hiring process must be directed to the Big O Tires franchisee.
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