Overview

Service Manager

The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and related automotive parts and mechanical services.

He/she is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

  • Supervise repair and maintenance quality
  • Explain service recommendations and options to customers
  • Pitch in when there is a staffing shortage
  • Assess the skills and abilities of applicants for auto repair positions
Disclaimer: I acknowledge that I am applying for employment with an independently owned and operated Big O Tires franchisee, a separate company and employer from Big O Tires, LLC and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Big O Tires, LLC does not accept or review applications. Any questions about my application or the hiring process must be directed to the Big O Tires franchisee.
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